The Dispute Service Annual Review of 2015 has shown a 25% increase in deposit disputes in 2015 versus 2014. As to be expected deposit disputes over cleaning lead the way with damage a close second:
Although cleaning deposit disputes are the most common, in terms of pounds & pence they are actually one of the lowest in monetary value:
As with all disputes a professional Inventory & Schedule of Condition is an essential document in making a successful claim against a deposit. Without this it can be very difficult to evidence the condition of the property before and after the tenants lived there. Photographs are a useful part of an Inventory & Schedule of Condition but should not be relied on by themselves. This is particularly important when it comes to showing greasy kitchen units, dusty skirting boards etc. Photographs can tend to make cleaning issues look better than they actually are.
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