25% increase in deposit disputes

The Dispute Service Annual Review of 2015 has shown a 25% increase in deposit disputes in 2015 versus 2014.  As to be expected deposit disputes over cleaning lead the way with damage a close second:

reasons for Deposit disputes 2015












Although cleaning deposit disputes are the most common, in terms of pounds & pence they are actually one of the lowest in monetary value:

average value of deposit disputes 2015












As with all disputes a professional Inventory & Schedule of Condition is an essential document in making a successful claim against a deposit.  Without this it can be very difficult to evidence the condition of the property before and after the tenants lived there.  Photographs are a useful part of an Inventory & Schedule of Condition but should not be relied on by themselves.  This is particularly important when it comes to showing greasy kitchen units, dusty skirting boards etc.  Photographs can tend to make cleaning issues look better than they actually are.

To find out more about using a Professional Inventory Clerk click here